• Part of the Solution
  • Leaving a Legacy
  • Good for the Environment

If your question does not require immediate response, you can use our contact form to send us your question via e-mail.


How do I start new service?

To begin new service, please contact our office.

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Our trash is piling up and we cannot wait for our next scheduled pick up.  What can we do?

Contact our office to schedule a special pick up.

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Our trash was not picked up.  What can we do?

Contact our office and we will answer your questions as quickly as possible.

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We have a question about our invoice or statement.  What should we do?

Contact our office and we will answer your questions as quickly and efficiently as possible.

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We need to temporarily suspend service.  What do we do?

Contact our office and we can make arrangements for stopping and resuming your service.

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What is the pick up schedule during a week with a holiday?

Scheduled routes are delayed by one day after the holiday during a holiday week.  For example, if a holiday falls on a Tuesday, and your normal pick up day is Wednesday, your pick up day will be Thursday during that week. Please click to view our holiday schedule.

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If we have an abundance of trash or need to schedule an extra pick up what do we do?

Call our office and we can arrange to schedule this for you.

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How do you handle pick-ups during the winter or snow season?

Safety is our main concern. We must be able to access your container on your service day to empty it. If the area is not clear, or your street or driveway is icy or not plowed, the collection may have to wait until your next service day.

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Do you have an item you are unsure how to dispose of?

Item examples: car batteries, paint cans, or light bulbs, and many more...

Please visit:

Lake County Residents

McHenry County Residents

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Family Owned & Operated.
Four Generations of Servicing Customers in Lake & McHenry Counties.
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Call Us at: 
(847) 366-8582
(815) 675-0400

 

 

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