Frequently Asked Questions
If your question does not require immediate
response, you can use our contact form
to send us your question via e-mail.
How do I start new service?
Contact our office to get started with our waste
removal services.
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Our trash is piling
up and we cannot wait for our next scheduled pick up. What can
we do?
Contact our office to schedule a special pick up.
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Our
trash was not picked up. What can we do?
Confirm that you have paid your bill. If
so, contact our office so we can make
arrangements to ensure that your trash is picked up as soon as
possible.
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We have a question
about our bill. What should we do?
Contact our office and we will answer your questions
as quickly as possible.
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We need to
temporarily suspend service. What do we do?
Contact our office and we can make arrangements for
stopping and resuming your service.
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What is the pick up
schedule during a week with a holiday?
Scheduled routes are delayed by one day after the
holiday during a holiday week. For example, if a holiday falls
on a Tuesday, and your normal pick up day is Wednesday, your pick up
day will be Thursday during that week.
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